Back to School Week agenda

Katrina Ness of Northwood University – Welcome

Tully Williams and Ed Roberts Opening

David Spisak and Tully Williams at The Niello Company

The Video Quality Score

with Joe Shaker of TruVideo with Tully Williams

Building Productive Culture through Better People Decisions

Ashley Lepczyk and Jason Graciano of White Plains Honda with Cobi Collins and Anthony Pantaleone of Go Trego

Mike Stoll with Katrina Ness and Vanessa Collins at Paragon Honda

Amberly Allen of Priority Commerce Automotive

Service vs Hospitality

with John Traver of Traver Connect

THE BG STORY – Part 1 – The Lab

Patrick Janes of vAuto, Michelle Melecio Taylor of UVEye and Stephan Gronberg of Jacksonville Audi

Parts Sells Hours

with Larry Sherman of The Niello Company, Shon Kingrey of Fette Auto Group, Ashley Campbell of CDK, Travis Hafer of Reynolds and Reynolds

myKaarma Mobile Service Panel

with Ed Roberts, Jeremy Stephens, Mark Mickens, Jim Sabino, Nolan Armpriester, and Matt Bateman

Ujj Nath of myKaarma with Brian Benstock and Murat Deljanin of Paragon Honda and Paragon Acura

The Last Mile Delivery Panel

with Mark McKracken of LMDS, Bob Kuehl of Zeigler Automotive Group and Don Andres of Auto SCT Consulting

Loaner Fleets: From Cost Center to Profit

with Matt Carpenter of Dealerware

Brian Kramer of Cars.com with Steven Hackbarth and Isabella Stephens of Northwood University

THE BG STORY – Part 2 – Manufacturing in El Dorado

Diagnostic Intelligence – AI Built for the Service Lane

with Erik Zuniga of ALLDATA

From Smartphone to Smart Glasses: The Video MPI

with Dean Martin of Affinitiv and Richard Lupo of Apple Tree Honda and Acura

Need a fresh pair of specs for the school year? Let’s hear from Affinitiv as they introduce how smart glasses give us a new view on the Video MPI.

Automotive Hospitality

with Joel Furno of Citrin

The DART Program

with Diego Rojas of Lithia & Driveway

Diego Rojas from Lithia and Driveway is here to help us aim for the stars with The DART Program in our last segment of the day!

Katrina Ness close

Vanessa Collins of Lithia & Driveway and Northwood University – Welcome

Torque and Truth with Marco Zwanenburg and Curtis Gardner

The Technician Panel at The Niello Company

Chris Martinez of IgniteUps.ai and the Inside Automotive Newsletter

AVILOO EV Rapid Test – Real Results with Brett Lippell, Wendy Delisio, and Nicole Pike

CPO (Certified Pre-Owned) Sales at Paragon Honda

DealerWorks with Mike Steinmetz

Dynatron Software Panel with Maureen Martin and Grant Bell with Damon Egan and Kris Hicks of Sherwood Ford

William Demaree – Tom Wood Automotive Group

The BG Story – Part 3: Distribution, El Dorado

The Rising Threat of Cyber Attacks – Proton Dealership IT with Sean Patronis, Joshua Osborne, Tully Williams, and Richard Lupo

The DriveCentric Partnership with The Niello Company: Matt Leone, Tully Williams and Dennis Gingrich

DriveCentric Service Engagement Hub and Service Agent – Matt Leone, CEO

Paragon Honda Pop-Up – The Data Panel with Maureen Martin, David Lampel, and Dave Perry

Every Department Manages its Piece of the Car – Who’s Managing the Whole Journey?

Euwart Anderson and Bobby Wilcox of Rapid Recon

RevolutionParts eCommerce: From $30k to $500k per month – Brian Benstock of Paragon Honda and Jensay Numa

The Back End is the New Front End

with Skyler Chadwick of Cox Automotive

The BG Story – Part 4: The Training Room

The Inmar Intelligence Automotive Platform with Jesse Forbes, Sleiman Serhan, and Aleks Keric

The AI Workforce for Automotive – Abdullah Baig of Pam.ai

Niello Pop-Up – Brian Kramer, David Spisak, and Tully Williams Discuss Service Drive Acquisition

CDK Warranty Assistance Revenue Program with Jameson Moncrief and Jim Christle

Widewail with Melissa Terrell and William Demaree

Automotive Warranty Network – David Reinicke

Vanessa Collins – Day 2 Close

Ed Roberts, Bozard Ford Lincoln

The DGDG Story with Jeremy Beaver

David Lampel, DealerWing

VISION AST with Peter Carusone and Richard Lupo

DGDG – Welcome and Pop-Up Kickoff Panel

KAR KEY USA with Denny Loux and Mike King

Steve Greenfield of Automotive Ventures

Paragon Honda Pop-Up – Over $500K per Month in Parts Sales with RevolutionParts and Jensay Numa

DealerPay with Travis Siebert

Fixed Ops Intel with Robert Wooden

The BG Story – Part 5: The BG Experience

Fixed Ops Magazine Panel with Ron Overs, Angie, Tully, Ed, Shon, and the A-List

Niello Company Pop-Up – Derek Simonds of NUMA and Tully Williams

Derek Simonds of NUMA – AI Fueling Fixed Ops Profitability

ACV with Randy Barone

Niello Company Pop-Up – Technician Growth Panel, moderated by Steven and Isabella

Spectrum Dealer Alliance Panel with Michael Fiorini and Alex Kramer

The BG Story – Part 6: Manufacturing in El Dorado

Aclaro Panel with Victor Delgado and Bill Russo

DealerLogix and Total Customer Connect with Euwart Anderson and Steve Guyette

DGDG – Women of DGDG Panel

Axel Automotive – Prasad Chavali

PartsEdge Panel with Kaylee Felio and Mike Weldon

Katrina – Day 3 Close

Vanessa Collins, Northwood University – Welcome

Robert Migliaccio, Carter Myers Automotive

Niello – TruVideo Tech Panel

Jupiter Warranty – Tyler Nathan

Skaivision – Mark Queen with Fred Anderson Toyota leaders Sean Mehaffey and Bryan Newton

DGDG – Emerging Leaders Panel

Impel – Chris Spensley – “The Cost of Standing Still”

Infomedia (PartsBridge) – Steve Sotiropoulis

Paragon Honda Pop-Up – Culture Panel

Matador – Chris Atallah and Christopher Park, Genesis of South Bay

The BG Story – Part 7: The Engineering Team

Tech Visionaries Panel – Moderated by Marco Zwanenburg, with Tully, Shon, Jim Sabino and the A-List

Tractable – Jamie Anderson and Scott Williams

Dealer Solutions and Design – Josh Currie

Niello – The Women of Niello

Volie Panel – Scott Davis and Josh Stephens – Compliance

The BG Story – Part 8: The Dyno

Spiffy – Karl Murphy – Mobile Service

BLINK AI – Dave Perry

Niello – The Future of Fixed Operations

Alliance Dealer Solutions – Brandon Hall

Nation Safe Drivers – Anthony Giagnacovo and Gabi Reynoso – Roadside Assistance

Vanessa Collins – Close

Isabella Stephens of Northwood University – Welcome

Kaylee Felio, PartsEdge with Michael Weldon

THE VOLIE PANEL – CENTRALIZED BDC

Paul Elliott, Insurance Office of America USA

Tom Druzynski, West Herr Automotive Group

Mobile Service Panel with Brian Benstock, Anthony Petito, Mark Mickens, Karl Murphy, and Jim Sabino at Paragon Honda

Evenflow with Dave Anderson

Ari Polakof from FLAI

DGDG – DYNATRON – FIXED OPS AS THE PROFIT ENGINE

REPAIR 360 with Eric Meahan

THE BG STORY

BL Innovare Panel with Carol Kilner and Don Andres

Nexpart with Adam Smith and Matt Cashman

NIELLO – RICK AND DERRICK NIELLO

Paul Agosti of Safe-Guard International

Kyle Johnson from Parts Pro by Redline Connect

StrategicSource with Chris Austin

NIELLO – ASSISTANT MANAGER’S PANEL

EPICOR/ELITE EXTRA WITH JOHN HALUCH

ZAPMOTO WITH CLINT CURTIS – SERVICE PICK UP AND DELIVERY

Tom Kline, Better Vantage Point Panel with Ryan Sodikoff

Isabella Stephens – Close